This experience was the easiest and most efficient one I have had to this date. I would recommend this dealership as well as my sales consultant, Willie Brown to everyone.
Mr. Brown was exceptional in meeting my needs and extremely professional with explaining all of the details. I would recommend him to family and friends as well as Jack Ingram Motors.
Willie Brown was incredibly friendly, helpful and considerate. I would highly recommend him to anyone I know. He is what I wish every salesman would be.
Thanks for the great buying experience. My salesman, Mike, was courteous, professional and knowledgeable of the vehicle I was intereted in buying. He turned an interest in the Passat into a great ownership experience...at least to this point;) Understanding my time constraints when visiting the dealership, he worked all the details and a fair price in my absence and kept me informed during the process. I am very pleased with this buying transaction and have no reservations recommending both Jack Ingram and Mike.
My wife couldn't be happier with her new Jetta. Thanks to Mr. Brown and all the staff for making this such an enjoyable experience. You definitely made the drive from Huntsville worth our while!
My sales consultant was Jeremy Adams. He is totally awesome.
He has gone well above and beyond his duty as a consultant.
His knowledge of the Volkswagen Beetle was the selling point for me. He knew the answers to all my questions and welcomed my questions. I am extremely pleased with my purchase and the service I am receiving. I have recommended Jack Ingram to my family and friends.
This is my second purchase from Jack Ingram, and I wouldn' t hesitate to recommend them to anyone. Robbie has made buying both of my cars incredibly easy, especially this second one, considering I was at home recovering from surgery (from totaling the 1st one) and my car was delivered. I will be a Jack Ingram customer for life.
I have purchased many vehicles and I have to say this was the best car buying experience ever.
Dear Mr. Ingram,
On December 22nd of this year (2009), I was driving from New Orleans to Atlanta when the temperature gauge on my Volkswagen Jetta began to rise. I checked the coolant level and found there was no fluid in the reservoir. I filled it with water and called AAA, they gave me the address of your VW Dealership. When I pulled into the service area, I spoke with your Service Advisor David Stokes and explained my problem.
He immediately called one of your Service Technicians, Cris Brock. In short order, they had the car in your service area and diagnosed the problem as a split in the hose that runs from the engine block to the PCV Valve. I had explained that I was hoping to get to Peachtree City before it was too late to see my granddaughters. Cris started working on the problem and in about an hour it was repaired.
Mr. Ingram, I have never had such courteous and prompt service in my life. Your employees went well beyond the call of duty to solve my problem. They were courteous, prompt, and friendly and it makes one realize that truly, "people make the difference" in any business. While my wife was waiting in the lounge area, one of your sales representatives spent time talking with her. She said later, that she had never been in an automobile dealership where all the people seemed to really care about their jobs. To top it off, when I went to pay the bill, the lady wished me a Merry Christmas and wouldn't accept payment.
I though my dealership in the Dallas area was good, but I have never had an experience like this in my life.
You truly have a remarkable business and I congratulate you on the success that you are enjoying.
Thank you. Love it. The drive home was great. I just should have set the navigation system to get me back to I-65 before I left...Everyone was great. I didn't even get in the front door before I was greeted...Thanks again for your assistance. Please tell everyone else a big thanks, also.
Thanks for the email. I am truly enjoying my new car. Further, I am really pleased with the VW internet purchase experience. From now on this is the only way we are going to purchase cars.
Will you explain me more about the referral program?
Thanks again for your help!
J. Garcia Ph.D.
My purchase of the 2010 Golf TDI was the most enjoyable auto buying experience. In addition to the Sales Consultant, Jeremy Adams, I was contacted by several other staff members of the dealer. Everyone at the dealership was very helpful and concerned about my buying experience.
I want to say that Jeremy Adams is the best sales consultant I have ever worked with on an auto purchase. He was very pleasant and caring person during the sale, and made sure that everything went well.
Jeremy Adams and Allen were fabulous sales consultants. I cannot say enough positive things about them. Jeremy was particularly knowledgeable about the Volkswagen brand, vehicle history (and when I say history, I mean WAY back), and car specs--all information that most VW enthusiasts want to know. Having experienced horrible purchasing processes before, I was on guard for any bullying/tricks/half-truths. I actually enjoyed the process of purchasing this car and can report with confidence that Jeremy's participation in the process definitely steered me toward a purchase at this dealership. Great work, Jeremy and Allen!
My name is Tricia W., the owner of a new 2009 VW Beetle Coupe!
On Saturday morning, November 7th just after 8 AM, I placed a call to your dealership after finding a car on-line that I was interested in. Mr. Jeff Mullins requested my phone number to return my call after collecting the information. Within minutes, Mr. Mullins called back with answers. I thanked him for his help and told him I would think about the car.
Mr. Mullins was very respectful and determined to help me locate a car.
This note is to let you know that I have purchased several cars in my lifetime and cannot think of one sales representative that was as professional as Mr. Mullins. On my next purchase, I will call Mr. Mullins first and if it is at all possible, will buy from him again.
Great experience and great Cars!
Thanks Willie! William R.
We are very happy with our vehicle and had a pleasant sales experience.
I've been buying vehicles since 1968 and this was the smoothest, least stressful of all prior experiences. Allen and Jeremy worked together to obtain the vehicle we wanted and to ensure we understood it's equipment and operation. We are very pleased with our VW purchase. By the way my last VW purchase was a 1972 Squareback.
We had spoken with Mr Belcher from a recommendation of a friend in the car business in Pensacola. I had decided what color and options I wanted in a tdi jetta and Mr Belcher found it for me. Jeremy Adams handled the sale and paperwork and he was wonderful! We were in a bit of a rush when we came in and Mr Belcher and Jeremy accomodated our schedule and everything went great! thanks to both of them.
Absolutely the best dealership !
Very pleasant experience.
Jeremy Adams was my sales consultant and he was absolutely fantastic. He listened to all of my likes and dislikes and was able to find the perfect car for me. I would recommend anyone to purchase a car from Jack Ingram.
Purchasing my new Jetta from Jack Ingram Volkswagen was a very pleasant experience.